Official Moving Services Provider for University of Arkansas Student Affairs

Boss Hog Moving Co. – Terms & Conditions

By booking or approving services with Boss Hog Moving Co. (CBM Services, LLC), you agree to the following:

1. Services

Residential, student, commercial, loading/unloading, transportation, and storage services are performed based on details provided at booking.

2. Estimates & Pricing

This estimate is based on the information currently provided and is not a guaranteed final price. Final charges may vary based on actual labor time, inventory, access conditions, distance, additional services, and changes to the scope of work.

Final pricing may change if:

  • Additional items are added
  • Time, labor, or scope increases
  • Stairs, distance, or access differ
  • Additional services are requested

3. Deposits & Payment

A $50–$100 non-refundable deposit may be required.

  • Deposit may transfer if rescheduled
  • Balance due at time of service unless otherwise agreed
  • Card on file may be charged for unpaid balances

4. Packing Requirements

Items must be packed and ready unless packing is scheduled.

Additional labor charges apply for unprepared items.

Not responsible for:

  • Customer-packed items
  • Improper packing
  • Items left inside boxes, drawers, or containers

5. Additional Charges

Additional fees may apply for:

  • Fuel or travel
  • Equipment use
  • Stairs, long carries, or restricted access
  • Waiting time

6. Access & Conditions

Customer must provide safe access and accurate job details.

Delays, access issues, or undisclosed conditions may result in additional charges.

Parking tickets, towing, or fines due to access issues may be added to invoice.

7. Damage & Liability

Liability limited to $0.60 per pound per item.

Not responsible for:

  • Pre-existing damage
  • Customer-packed items
  • Internal or mechanical damage

Item condition may be documented prior to service.

Claims must be submitted within 48 hours.

8. Prohibited Items

No transport or storage of hazardous, perishable, illegal, or restricted items.

9. Storage & Delivery

Delivery timing may vary based on scheduling and demand.

Peak periods may require delivery windows.

10. Cancellations & Rescheduling

Deposits are non-refundable.

Rescheduling accommodated when possible.

11. Abandoned Items

Items unclaimed within 90 days may be disposed of or donated.

12. Agreement

Booking confirms acceptance of these Terms & Conditions and any applicable Service Agreement and Statement of Work.

13. SMS Terms of Service

By opting in to receive SMS messages from Boss Hog Moving Co., you agree to receive transactional messages related to your moving services, including confirmations, reminders, crew updates, invoices, and review requests.

The required online-form agreement covers service-related messages only and does not authorize promotional or marketing texts.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP or by using another reasonable method, including calling or emailing us. For assistance, reply HELP or contact us directly:

Our online lead and estimate forms require a phone number and affirmative SMS agreement so we can immediately acknowledge the request and send service updates. If you prefer not to receive texts, you may request an estimate by phone or email instead. SMS consent is not a condition of purchasing services from Boss Hog Moving Co.

We do not sell or share your phone number with third parties for marketing purposes.

For more information on how we handle your data, see our Privacy Policy.